Privacy Policy

Privacy Policy: For Website

You may have heard about the General Data Protection Regulation (GDPR), a set of data protection laws effective from 25 May 2018, to standardise data protection across the EU. This Privacy Policy pertains to Dr. Annahita's website and services and is here to respect and safeguard your privacy. website is owned by Dr Annahita, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by, which also provides the reasons why we must collect certain personal data about you. Therefore, we advise that you must read this Privacy Policy before using website.

We make every effort to take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via

Your rights:

If you are a European resident, you have the following rights related to your personal data:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.


Privacy Policy: For Therapy Services

Why Dr. Nezami Collects Your Personal Information

Dr. Nezami processes your data as part of her legitimate interest as a counselling psychologist. She also has a legal obligation, especially when dealing with "special category data" related to health or social care treatment.

Information Dr. Nezami Collects

The data collected may include:

  • Personal details

  • Contact information

  • Date of birth

  • Gender

  • Medical history

  • Therapy records

  • Medication details

  • Psychological history

  • Other relevant information

To ensure your safety and effective treatment, Dr. Nezami records this information. She may also collect administrative data and maintain financial records for her business.

How Dr. Nezami Stores Your Information

Dr. Nezami keeps your data secure, using a paper filing system with hard copies and electronic files with encryption. Your data is stored confidentially, and she takes cybersecurity measures to protect it. However, privacy on public platforms like Zoom or Skype is beyond her control.

Data Retention

Dr. Nezami retains data for various periods, up to seven years for client therapy summaries and assessment notes. Administrative data is kept for up to six years in compliance with tax regulations.

Sharing Your Personal Information

Your data is confidential but may be shared with:

  • Health insurance providers for billing

  • Management staff and receptionists for scheduling

  • Legal services if involved in litigation

  • Relevant healthcare professionals

  • In exceptional cases, with relevant authorities

Contact Details and Accessing Your Information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to You can make a request to access your information and correct inaccuracies, subject to identity verification. Dr. Nezami will usually respond within 30 days.

Making a Complaint

If you have any concerns or complaints about data protection, please contact Dr. Nezami first, and she will investigate the matter. If you are not satisfied, you can contact the Information Commissioner’s Office (ICO) for further assistance.

Dr. Annahita Nezami: Providing Psychological Consultation and Therapy in Kingston upon Thames, Surrey, and Worldwide.